By downloading, installing, or using the Haru application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a binding agreement between you and Maru LLC ("Haru", "we", "us", "our").
You must be at least 16 years of age to use Haru. By using the App, you confirm that you are 16 or older. If you are under 16, you may not use the App.
You must also have the legal capacity to enter into a binding agreement in your jurisdiction.
Haru is a cosmetic guidance tool only. It is not a medical device, does not provide medical advice, and is not a substitute for professional dermatological or medical care. Results are for cosmetic and informational purposes only.
Specifically:
You may use Haru as a guest (with data stored locally on your device) or by creating an account with an email address and password. You are responsible for:
You may delete your account at any time from Profile → Delete my data within the App.
Haru Glow is a paid subscription that unlocks additional features including weekly AI-generated skin reports, dupe finder, extended scan history, and more. Features may be updated over time.
New subscribers may be offered a 7-day free trial. At the end of the trial period, your subscription will automatically renew at the applicable rate unless you cancel before the trial ends. You will not be charged during the trial period.
Subscriptions are billed monthly or annually depending on the plan you select. Billing is managed entirely through Apple App Store or Google Play. The price is displayed before you subscribe and may vary by region.
You may cancel your subscription at any time through your App Store or Google Play subscription settings. Cancellation takes effect at the end of the current billing period — you will retain access to Glow features until then. We do not offer refunds for partial billing periods except where required by applicable law.
We may change subscription prices with reasonable advance notice. Continued use after a price change constitutes acceptance of the new price.
iPhone / iPad: Settings → your name → Subscriptions → Haru → Cancel
Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Haru → Cancel
You agree not to:
The Haru app, including its design, code, content, branding, and algorithms, is owned by Maru LLC and protected by copyright, trademark, and other intellectual property laws.
Your skin data (scores, scan history, profile) belongs to you. You grant us a limited licence to process it to provide the service, as described in our Privacy Policy.
You retain ownership of any content you create using the App (such as share cards generated from your scan results).
Product recommendations in the Discover tab are generated based on your skin data. Some product links are affiliate links — Haru may earn a small commission if you purchase through these links.
Affiliate relationships do not influence which products are recommended. We do not receive payment from brands to feature their products.
Haru makes no warranty regarding the quality, safety, or suitability of any recommended product. Always read product labels and consult a professional if you have concerns about specific ingredients.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HARU BEAUTY LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF REVENUE, OR PERSONAL INJURY, ARISING FROM YOUR USE OF THE APP.
Our total liability to you for any claims arising from these Terms or your use of the App shall not exceed the amount you paid to us in the 12 months preceding the claim (or £50 if you have not made any payments).
Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.
You agree to indemnify and hold harmless Maru LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the App, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your access to the App at any time if you violate these Terms or if we reasonably believe continued access poses a risk to the App, other users, or us.
You may stop using the App at any time. If you have a paid subscription, cancellation terms in Section 5 apply.
On termination, your right to use the App ends immediately. Sections 3, 7, 9, 10, 11, and 13 survive termination.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of the App shall first be referred to informal resolution by contacting us at [email protected]. If we cannot resolve the dispute informally within 30 days, any dispute shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, or in small claims court if eligible.
If you are a consumer resident in the EU, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We may update these Terms from time to time. We will notify you of material changes by updating the effective date at the top of this page and, where appropriate, by sending a notice within the App. Your continued use of the App after changes are posted constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us:
Email: [email protected]
Legal inquiries: